Introduction
This Privacy Policy describes how JSONL Data Exporter ("we," "our," or "us") collects, uses, and protects information when you use our Shopify application (the "App"). We are committed to protecting your privacy and ensuring the security of your data.
Information We Collect
Store Data
When you install and use our App, we may access and process the following types of data from your Shopify store:
- Product Information: Product titles, descriptions, prices, variants, inventory levels, and related metadata
- Customer Information: Customer names, email addresses, order history, and contact details
- Order Information: Order details, transaction data, shipping information, and order status
- Store Information: Store name, domain, owner information, and store settings
How We Use Your Information
Primary Functions
- Data Export Services: To generate JSONL exports of your store data as requested
- Authentication: To verify your identity and maintain secure access to your store
- Service Delivery: To provide, maintain, and improve our App's functionality
Data Storage and Security
Security Measures
We implement appropriate technical and organizational measures to protect your data:
- Encryption in transit and at rest
- Regular security audits and monitoring
- Access controls and authentication systems
- Regular backups and disaster recovery procedures
Data Retention
- Export Files: Stored for 30 days after generation, then automatically deleted
- Job History: Retained for up to 12 months for support and analytics purposes
- Session Data: Retained only for the duration of your active session
- Usage Analytics: Aggregated data may be retained indefinitely after anonymization
Your Rights and Choices
You have the right to:
- Access your personal data that we process
- Request correction of inaccurate or incomplete data
- Request deletion of your data (subject to legal requirements)
- Withdraw consent for data processing where applicable
App Uninstallation
When you uninstall our App:
- We immediately stop accessing your Shopify store data
- Stored export files are deleted within 30 days
- Session data is immediately purged
- You may request immediate deletion of all data by contacting us
GDPR Compliance (EU Users)
If you are located in the European Union, you have additional rights under GDPR including the right to be informed, right of access, right to rectification, right to erasure, and right to data portability.
Contact Information
For questions about this Privacy Policy or to exercise your rights, please contact us:
Email: privacy@jsonlexporter.com
Response Time: We aim to respond to all privacy-related inquiries within 30 days.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email notification or in-app notifications. Continued use of the App after changes constitutes acceptance of the updated policy.